Shipping policy

Shipping Policy for Lyallpur Sweets Pvt. Ltd.

This Shipping Policy outlines the terms and conditions related to the shipping of your orders from Lyallpur Sweets Pvt. Ltd.

1. Shipping Rates and Costs

Shipping costs are calculated based on the weight of your order and its final destination. You can view the applicable shipping charges for your order during the checkout process before completing your purchase.

2. Shipping Methods and Delivery Times

We primarily offer standard shipping for all orders.

Order Processing: Orders are typically processed and prepared for shipment within 1-2 business days after payment confirmation.
Shipping Carrier: Once processed, your order will be shipped using our designated carrier.
Delivery within India: For addresses within India, please allow 3-7 business days for your order to arrive after it has been shipped.
International Delivery: Delivery times for international orders will vary depending on the destination country, customs clearance procedures, and other logistical factors. Please note that international shipments may take longer than domestic shipments.

3. Shipping Restrictions

Please be aware of the following potential shipping restrictions:

It is your responsibility to ensure that your shipping address complies with our shipping restrictions.

Shipping times vary depending on your location. Typically, orders within India will arrive within 3-7 business days. International orders may take longer, depending on customs clearance and other factors.

4. Missing or Lost Packages

In the unlikely event that your order is damaged or lost during transit, please contact our customer service team immediately at info@lyallpursweetspvtltd.com. We will investigate the issue with the shipping carrier and work diligently to find a suitable resolution, which may include arranging for a replacement shipment or a refund, as appropriate.

5. Returns and Exchanges

Unless the return is due to an error on our part (e.g., incorrect item shipped), the customer is responsible for the cost of return shipping.